Furniture Delivery & Returns
Verification - Processing - Shipping- Delivery
- Signature Required: Yes
- Packaging Removal Included: No
- Assembly Service Included: No
We hand select to carry quality brands and deliver your new furniture in perfect condition. If you need service on furniture, we will do everything we can to help you. The manufacturer usually handles part replacements, etc. There will be a note in the literature that comes with your new furniture that will direct you who to call in the event that service or replacement is needed. If this information is not available, please contact us for assistance. We will do everything we can to make sure you are satisfied.
All special order none cancellation. Special order take about 3 – 6 moths or longer depend on manufacture and supplier.
A. We are confident that you will be pleased with your purchase. If you are not satisfied or it does not fit as well as you hoped in your space or match your décor, you won’t be stuck with an item you cannot use or that you do not want. You may return it anytime before it ships and get a complete refund. All returns must be authorized by us prior to shipping. Please e-mail us prior to shipping and we will provide return shipping instructions. Returned items must be shipped to us within 30 days of receipt. Returns are only accepted in their original boxes, and should be un assembled. Once an item has been assembled it is no longer returnable. Remember, All returns are subject to round trip shipping charges. If your item was shipped “Free Shipping,” we will charge our “ACTUAL” outbound shipping charges. All returns for any reason are subject to a 20% restocking fee. The restocking fee is only waived if there is an exchange for an item of equal value or greater, or a store credit. Round trip shipping charges will still apply Returns from the retail price. Refunds will be processed once products are returned to the distribution center. This policy is standard for all of the items on our website. Please be careful when ordering your furniture and let us know if we can be of assistance in selecting the right furniture for your situation. Always measure the space you are placing the furniture. None Cancellation on all Special order.
|Cancellation & Return Schedule||Fee|
|Orders Cancelled within 24 hours of purchase*||No Fee|
|Orders Cancelled after 24 hours of purchase and before Shipper contact||20% Restocking fee|
|Orders Cancelled after Shipper Contact, at Delivery, or after Delivery||20% Restocking fee|
*If order shipped from the manufacturer within 24 hours of your purchase, we will collect a 20% restock fee.